Please be aware that all orders are processed within 1-2 business days (NOT including weekends, sales or holidays).
- Orders ship within 1-2 business days after purchase.
Shipping Cost at Checkout:
Shipping Cost is non-refundable. Customers are responsible for the purchase of shipping cost at checkout. It is the customer's responsibility to select the option for Free Shipping on all U.S. orders upon checkout. Please note that purchases and orders made which fall within the criteria and guidelines for FREE SHIPPING is not automatically pre-selected on the Shop St. Cole website. Therefore, the customer is responsible for selecting the applicable shipping rate.
Saint Cole is NOT responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.
Shipping Cost For Returns:
Shipping Cost is non-refundable. Customers are provided a pre-paid return label. Once we receive and inspect your item(s), you will be issued a store credit in the form of a gift card for the exact amount from your purchase within 2-3 days in the form of an email (using the email address which the customer provides us with) unless otherwise stated.
A few more details:
Shipping cost is non-refundable. Customers will only be credited for the product(s) they are returning that are eligible for return.