Saint Cole will happily accept return on NEW/UNWORN clothing with the original tags still attached within 7 days from when your order was received.
Returns are eligible for store credit only. There are NO refunds. All sales are Final Sale.
Please email us first at shopstcole@gmail and include your full name, order number and the email address associated with your purchase (the same email used to check out) BEFORE you ship back your item(s).
Items/Purchases NOT Eligible for Return/Exchange:
All accessories, bodysuits, bralettes, swimwear, spaghetti strap and tank top are final sale and are not eligible for return or exchange.
ALL SALES are final sale. Clearance items, flash sales, holiday sales, promotional coles (promo code) and discount code are all FINAL SALE.
Pop-up Shop purchases are FINAL SALE
International Orders are FINAL SALE.
Clearance & Sale items are FINAL SALE.
Shipping Cost For Returns:
Shipping Cost is non-refundable. Customers are responsible for return shipping cost. We highly suggest using a trackable shipping label when sending back your item(s) as Shop St. Cole is not responsible for lost or stolen packages. Once we receive and inspect your item(s), you will be issued a store credit in the form of discount code for the exact amount from your purchase within 2-3 days in the form of an email (using the email address which the customer provides us with) unless otherwise stated.
A few more details:
Shipping cost is non-refundable. Customers will only be credited for the product(s) they are returning that are eligible for return.
Shipping Cost at Checkout:
Shipping Cost is non-refundable. Customers are responsible for the purchase of shipping cost at checkout. It is the customer's responsibility to select the option for Free Shipping on order over $75.00 upon checkout. Please note that purchases and orders made which fall within the criteria and guidelines for FREE SHIPPING is not automatically pre-selected on the Shop St. Cole website. Therefore, the customer is responsible for selecting the applicable shipping rate.